Jacob Brown
- Role
- Principal Product Manager at Nordstrom
- Location
- Redmond, WA, US
- LinkedIn followers
- 500 followers
About Jacob Brown
Experienced Principal Product Manager, Engineer and Technology Leader with over 20 years…
Experience
Principal Product Manager
Jan 2022 — Present
Leading multiyear 100M highly complex executive company strategy to modernize the Supply Chain network and integrate Supply Chain, Merchandise, Product and eCommerce Customer applications and services on a real-time event driven platform to exceed financial goals and expand on Nordstrom established Customer Service Developed and implementing SOX compliant cloud-based event driven data architecture and analytics with Executive leadership across multiple engineering organizations, 3rd party vendors, ISV teams and Operations teams to modernize our multi-Omni Inventory deployment to support cost effective product and operational capabilities to enhance our Customer Fulfillment and Returns Service Partnered with eCommerce teams in conducting 450+ A/B test experiments, resulting in estimated annualized net sales lift of +$250MM and improving Customer Fulfillment Designed and implemented real-time Executive eCommerce Forecast Demand Dashboard for N.com and Digital channels increasing 30% sales YoY and driving 30% efficiency in Customer recommendations and marketing campaigns Partnering and mentoring Industrial Engineering team in modernizing business process flows across Supply Chain network to a centralized standards to increase eCommerce CSAT by 25% YoY through KPIs and continuous data driven analysis Leading and mentoring 20 Product managers and 5 Business Intelligence teams across the company to enhance and improve data analysis skillsets and strengthen KPI development to measure and optimize product capabilities through data working sessions and curriculum incorporating code examples directionally aligned to product capabilities Leading product initiatives with 2 Data Science teams to design and implement machine learning forecasting models on Inventory management and positioning aligned to customer demand for 30M ROI Deliver product management technology talent framework and leading Executive team on talent calibration standards and recruitment
Skills
- Test Automation Framework
- Agile Methodologies
- Data Science
- Program Management
- Debugging
- Software Quality
- Software Development
- Windbg
- Performance Tuning
- Mobile Platforms
- Cross-Functional Team Leadership
- Test Methodologies
- C#
- Mac & Pc Platforms
- C++
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