Jacob Black-Lock

Senior Product Manager @TELUS

Vancouver, BC, CA
MOBILE NUMBERS
+91 *********19

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WORK HISTORY

Feb 2023 — Present

Senior Product Manager @TELUS

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Vancouver, BC, CA

EDUCATION

2013 — 2016

Simon Fraser University

Bachelor of Business Administration (BBA), Human Resources and Management Information Systems

2017 — 2018

IBM Learning: Agile Academy

Agile Explorer Badge, Agile Leadership & Project Management

2009 — 2012

University of Victoria

Computer Science and Music

2016 — 2016

Beedie School of Business at Simon Fraser University

Management Consulting Career Preparation (MCCP)

SKILLS

Customer ServiceBusiness Process AnalysisAgile MethodologiesLeadershipCommunicationStrategyManagement ConsultingMicrosoft ExcelFacilitationTeam LeadershipSystems AnalysisVolunteer ManagementProblem SolvingHuman CapitalPublic RelationsBusiness AnalysisOrganizational DevelopmentRequirements GatheringGovernanceDesign ThinkingProduct ManagementTechnology ManagementTeam Process FacilitationBusiness Process ImprovementInformation TechnologyStrategic PlanningEvent ManagementChange ManagementEvent PlanningBusiness ProcessPowerpointNegotiationMicrosoft OfficeAgile Project ManagementOrganizational Governance TheoryCommunity OutreachMicrosoft WordConsultingStrategic Policy DevelopmentAnalysis

ABOUT JACOB BLACK-LOCK

Tell me your product vision and I can make it a reality. I work as a catalyst for organization development, process optimization, and product improvement. I clear the way, build the path, incite the plan, and establish the systems so that my colleagues can focus on what they do, do it well, and grow. Everywhere I go, I see the opportunities to improve processes and experiences to make the world better for everyone. Whether as a consultant, product manager, or business analyst, I am constantly compelled to seek optimal solutions that integrate technology and the best of Design Thinking, Agile, Lean, and other business best practices. Recently, I have done this work as a Product Manager at TELUS, where I designed and implemented several new capabilities for the Internet, TV, and SmartHome product lines. I get invigorated when I encounter an organization that has a desire to be better; there may be obstacles in front of them, but a spark of potential can lead to abundant opportunities and possibilities. Bring me on board, and I will fuel that spark into organizational success!

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Jacob Black-Lock — Senior Product Manager at TELUS in Vancouver, BC, CA | Unifers