Jacob Berenfeld
Account management expertise and customer-first mindset
- Role
- Account Manager at HireRight
- Location
- Costa Mesa, CA, US
- LinkedIn followers
- 500 followers
About Jacob Berenfeld
Highly knowledgeable and organized Account Manager with over 15 years of technical and…
Experience
Account Manager
Feb 2016 — Present · Irvine, CA, US
Seasoned Account Manager responsible for multi-million book of business, managing both global and domestic accounts at Enterprise level. Industry experience in B2B, HCM and SaaS technology. Responsibilities include strategic analysis of the clients’ performance and matching background screening program to the objectives; running periodic business reviews, analyzing KPI and product mix; staying in constant communication with all accounts, with focus on retaining accounts; providing training, resolving ongoing client’s issues, working with multiple price lists and custom discounts. Strategically analyzing clients\' needs and matching against potential product improvement. Constantly collaborating with cross-functional teams, including Sales, Business Intelligence, and Operations, to ensure seamless coordination and delivery of technical solutions. Advance experience working with Salesforce CRM, Tableau, Trello. Deep background with Operations and Management processes, Financial analysis.
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