Jacob Platt

About Jacob Platt

A highly experienced Solutions Architect with over a decade of expertise in retail & software implementation and business model adaptation, specializing in vendor management, inventory planning, and commodity allocation. Known for ensuring successful software integration and seamless change management, and passionate about driving operational efficiency and meeting client needs through innovative, tailored solutions and clear, effective communication.• Led transformative digital technology projects for national and international retailers across the US and Europe, driving innovations and efficiency gains by 30%, delivering measurable business outcomes, and achieving key milestones.• Consulted on projects with multi-year, million-dollar plus budgets, ensuring user adoption for supply chain efficiencies and on time delivery of project timeline.• Guided cross-functional teams to implement Blue Yonder software, overseeing system implementation and collaborating with cross-functional teams to ensure successful product deployment, thereby improving operational efficiency and system reliability.• Facilitated smooth collaboration among diverse teams, aligning technical capabilities with business goals to achieve successful enterprise-wide implementations. In addition, conceptualized innovative architectural solutions that converted complex business requirement into scalable, future-ready systems.• Coordinated comprehensive System Integration Testing and User Acceptance Testing to ensure reliable solution delivery and optimal performance.• Consulted clients, internationally on implementation of Software integration, ensuring seamless adaptation, users’ adoption, and supply chain efficiency.• Facilitated effective communication between development teams and clients, ensuring clients needs are being met in a timely manner.• Met and exceeded customer needs through detailed consultation, training, and post go-live support.

Experience

1. Solutions Architect

   UST

   Dec 2021 — Present · Houston, TX, US

   Responsible for customer initiation of the BlueYonder Luminate Assortment and Luminate Allocation solutions. Lead calls to help customers understand how the solutions work, how the solutions can be implemented in their businesses, as well as customizations that can be used to enhance the solutions within the customers\' business model.

Education

• University of Houston-Downtown

  Bachelor of Arts (BA)