Jacob Travers

About Jacob Travers

Turnaround Architect | Growth Catalyst | Value CreatorAs a versatile, hands-on organizational strategist, I have led companies through change and challenge to profitable growth. I am an energetic, trusted, and motivated organizational leader who provides strategic and tactical leadership with outstanding problem-solving, motivational, and mentorship skills. Hand-picked by the executive team, I was selected to turn around underperforming operations at failing stores and am known as a trusted leader and natural motivator and enabler with exceptional leadership experience. I promote career growth and enable change that balances workforce operations, enhance customer service, and produce bottom-line revenue objectives. Known and respected for outstanding mentoring skills and ability to recruit, employ, and retain highly qualified personnel who advance into store management positions.Top-performing manager— ranked #1 Manager of the Year and honored with Store of the Year in 2009KEY ACCOMPLISHMENTS• Launched and trained the 4 Step Selling Method for Exterior Sales Teams in 136 stores which drove double digit comp growth in each successive year after the completion of the training.• Launched and trained the new Interior Selling Model in the region in 2015 generating 150 Million in incremental sales dollars in year one with high double digit growth in each successive year. • Lead Contributor to development of Window selling skills training that drove $30 million dollar growth in window category for the region in 2016. • Lead Sales team from lowest engagement score (59%) to largest increase and #1 engagement performance (83%).• Recruited and hired 10 Market Sales Managers sourced national. New position for the company in 2013.

Experience

1. Regional Operations Manager

   DH Pace Company, Inc.

   Mar 2024 — Present

Education

• King College

  Accounting

  1995 — 1998

• Appalachian State University

  BSBA, Business Administration and Management, General

  1998 — 1999

Skills

• Operations Management
• Performance Management
• Best Practices
• Advocacy
• Income Statement
• Expense Management
• Risk Management
• Retail
• Cost Reduction
• Business Relationship Management
• Organizational Management
• Big Box
• Conflict Management
• Transformational Leadership
• P&L
• Productivity and Efficiency Improvement
• Mentorship
• Team Building
• Financial Analysis
• Issues Management
• Business Operations
• Expense Control
• Process Improvement
• Customer Service
• Goal Setting
• Mediation
• Turnaround Operations
• Strategic Planning
• Employee Relations
• Training
• Conflict Resolution
• Resource Management