Jacob Smith
Account Manager @Nursedx
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WORK HISTORY
Account Manager @Nursedx
Riverside County, CA, US
As an Account Manager at NurseDx, I am responsible for driving the growth and success of our mobile laboratory and specimen collection services within the Inland Empire area. This role involves building and nurturing relationships with both new and existing clients, ensuring their needs are met, and expanding the footprint of NurseDx\'s services across various sectors in homebound healthcare.Client Relationship Management:Develop and maintain strong relationships with new and existing clients to understand their unique needs and ensure the successful implementation of mobile laboratory and specimen collection services.Make regular visits to clients to identify growth opportunities, enhance service utilization, and foster long-term partnerships.Sales & Business Development:Prospect for new clients in the Inland Empire area, working to expand NurseDx\'s market share in the homebound healthcare sector.Achieve and exceed sales targets through strategic account management, lead generation, and sales outreach.Cross-functional Collaboration:Collaborate with internal teams across various departments to communicate customer needs, ensuring alignment on service delivery and customer success.Work closely with stakeholders to ensure the efficient and effective delivery of mobile lab services.Account Health & Reporting:Monitor and manage the health of client accounts, providing regular updates and insights on account performance and opportunities for service improvement.Maintain accurate records of customer interactions and service utilization through CRM systems.
EDUCATION
Grand Canyon University
Bachelor's Degree, Healthcare Administration & Minor in Marketing
ABOUT JACOB SMITH
I’m a results-driven professional with over five years of experience in business development, account management, and sales within the healthcare sector. Currently, as a Business Development Manager at Previon, I have successfully managed key partnerships, grown revenue 10X for major accounts, and led initiatives that improved operational efficiency and client satisfaction. I have a strong background in sales strategy, pipeline management, and cross-functional collaboration, with a particular focus on at-home testing services.My passion for process improvement and client service, combined with my expertise in CRM systems and sales analytics, allows me to consistently exceed targets and deliver measurable results. I’m known for my work ethic, often going the extra mile for my team, clients, and personal growth. My ability to collaborate effectively and think strategically has allowed me to build strong relationships with key stakeholders, driving success for my organization.Outside of my career, I’m committed to continuous learning and development. Whether in fitness or balancing work and lifes challenges, I’ve always been known as someone who doesn’t shy away from hard work and strives to be the best in everything I do.I’m excited to continue growing in my career and look forward to opportunities where I can apply my skills and passion to succeed.
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