Jacob Smith

About Jacob Smith

I\'m a team-oriented, authentic, passionate leader driven to make a lasting difference in the world and with the people I lead. I believe strong leaders must operate from a place of service and must always be wilful to do what\'s right no matter how difficult. LARGE SCALE, WORLD-WIDE SERVICES OPERATIONS EXECUTIVE Experienced executive of large, multi-functional organisations Managed Service and Operations P&L exceeding $10M A visionary with a proven track record for successfully building and scaling the business EXPERIENCE HIGHLIGHTS Large Scale, Global Outsourcing Sales & Retention Customer Success Software, Hardware & SaaS Support Channel & Partner Enablement Successfully integrated $1B of M&A to company mainstream.

Experience

1. Director of Global Services

   Hubkonnect

   Oct 2020 — Present

   HubKonnect integrates and analyzes millions of local data points to identify unique sales-building opportunities for each individual client location, making it easy and efficient to market and grow sales and transactions at the local level.Trading Area Analysis:The intelligent software factors up-to-date, local demographics, multi-cultural segments, traffic generators, competition, community events and much more, to create an in-depth trading area analysis for each individual location.Customized Local Plan:Specify your location, your objectives and your time period. Then HubKonnect combines in-depth LSM knowledge with Artificial Intelligence, to analyze your trading area opportunities and generate a plan tailored to drive sales based on your specific opportunities.Idea Database:HubKonnect is continually adding new information to our database. Find the latest ideas, data-driven tactics, and best practices to meet your sales and business objectives Smart Assets™:Instantly, generate and store customizable content, based on real-time, demographic data. Uphold brand standards and consistency and align with the appropriate creative for use in the execution of your plan. Integration with DAM. Executional Roadmap:Receive an easy-to-execute communications plan and implementation checklist to get the message out to your local customer base. Anyone in your organization can ensure flawless, efficient execution.Business Metrics:A custom dashboard provides visibility into LSM performance and ROI through POS integration and system generated data. Leverage our Data Science team for unrivaled performance insights.

Education

• New York University

  Master of Business Administration (M.B.A.)

  2002 — 2006

Skills

• Public Speaking
• Direct Marketing
• Marketing
• Management
• Team Building
• Sales Enablement
• Leadership Development
• Risk Assessment
• Organizational Development
• Change Management
• Team Leadership
• Marketing Strategy
• Lead Generation
• Performance Management
• Employee Training
• Training Delivery
• Direct Sales
• Program Management
• E-Learning
• Leadership
• Marketing Communication
• Strategic Planning
• Training
• Coaching