Jacob Ruffin
Senior IT Operations Engineer
- Role
- Senior IT Ops Engineer at Fetch
- Location
- Janesville, WI, US
- LinkedIn followers
- 500 followers
About Jacob Ruffin
I’m a Senior IT engineer focused on building resilient, scalable systems that keep…
Experience
Senior IT Ops Engineer
Aug 2022 — Present · Madison, WI, US
Administering Okta SSO and integrating it with various applications.Managing Jira and Slack administration for the company.Implementing automation solutions for IT onboarding and offboarding.Utilizing Zapier for workflow automation and integration of various tools.Managing A/V maintenance for conference rooms, as well as implementing new solutions.Procuring hardware and software licenses for the company, as well as maintaining existing licenses.Troubleshooting hardware and software issues for on-site and remote employees.Providing technical support for both on-site and remote employees.Evaluating vendor solutions and recommending suitable products.
Education
University of Wisconsin-Rock County
COMPUTER AND INFORMATION SCIENCES AND SUPPORT SERVICES
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