Jacob Roeda
Director of Administration
- Role
- Director of Administration at Roeda
- Location
- Chicago Heights, IL, US
- LinkedIn followers
- 500 followers
About Jacob Roeda
General Manager with a proven track record in the printing industry, specializing in Operations Management, Sales, Customer Relationship Management (CRM), and Facility Management (FM). Skilled in Computer Literacy, Computer Hardware, Digital Printing, Machinery Repair, and Screen Printing. A strong business services professional with an Associate\'s degree in Business, Management, Marketing, and Related Support Services from Prairie State College. Currently focused on advancing and taking my career to the next phase, driven by a commitment to achieve continuous growth and leadership development.
Experience
Director of Administration
Jan 2026 — Present · Chicago, IL, US
Director of Administration & Customer Service | People, Process & ExperienceI’m currently serving as Director of Administration & Customer Service at Roeda, Inc, a family-owned sign and print company with more than 70 years of history. My role sits at the intersection of people, operations, and customer experience—making sure the way we work internally supports the quality and service we deliver externally.A big part of my focus is building structure where it matters most: training, onboarding, career paths, and clear expectations across production, fabrication, installation, design, sales, and administration. I enjoy turning hands-on experience into practical systems that help teams grow, stay aligned, and do their best work.I also work closely with customers and suppliers to improve communication, resolve issues thoughtfully, and strengthen long-term relationships. Whether it’s supporting employees, improving processes, or elevating the customer experience, my goal is simple—clarity, consistency, and continuous improvement.I enjoy building things that last: strong teams, smart systems, and a culture rooted in accountability, respect, and growth.
Education
Prairie State College
Bachelor's degree, Business, Management, Marketing, and Related Support Services
2005 — 2009
Illiana Christian High School
High School Diploma
2001 — 2005
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