Jacob Packett
Account Manager | Customer Relationship Expert | Client Retention | Project Manager | Sales
- Role
- Account Manager at Apartment List
- Location
- Charlotte, NC, US
- LinkedIn followers
- 500 followers
About Jacob Packett
Hey there! I\'m Jake. I\'m an Account Manager specializing in client relationship…
Experience
Account Manager
Oct 2024 — Present
As an Account Manager at Apartment List, I lead strategic relationships with property management companies across the East Coast and Midwest markets, blending consultative partnership with data-driven performance growth. I manage a territory-based book of business, working cross-functionally to drive retention, reduce churn, and identify expansion opportunities including first-time adoption of new products like A-List Nurture.I serve as a trusted advisor to partners ranging from regional managers to VPs of Marketing, delivering customized insights and advocating for long-term success. My role includes leading virtual and in-person quarterly reviews, hosting trainings, mentoring junior team members, and navigating complex multi-property negotiations. 2025 Highlights:• February - 119% Net Units Sold Attainment• March - 116% total attainment• July - 319% total attainment, with 891% A-List Nurture attainment
Education
Liberty University
Bachelor of Science (B.S.)
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