Jacob Olauson

About Jacob Olauson

Strong program management aptitude, including documentation (SOW, RFP), tracking, and clear communication to stakeholders.• Extensive leadership experience, including interviewing, hiring, coaching, training, and writing performance reviews.• Competent in the development of adult learning curriculum and tracking using Learning Management Systems.• 24 years of electrical experience, including isolation and high-risk operations procedures.• Experience with RSLogix and Siemens Step7, programming and troubleshooting. • Expertise in Allen Bradley MicroLogix, CompactLogix, and ControlLogix family Programmable Logic Controllers (PLC) and I/O. • Knowledge of HMI/SCADA development tools such as C-More, FTView, Ignition, and Iconics Genesis32 software. • Advanced understanding of Profibus, AS-i bus, and Ethernet/IP automation communications protocols (design, implementation, and troubleshooting). • Knowledge of Intelligrated, Dematic, Wynright, and Schaefer conveyor systems. • Extremely knowledgeable in reading blueprints, schematics, instructions, and technical manuals. • Extensive understanding of SICK and Cognex reader systems.

Experience

1. Senior Problem Management Support Engineer

   Amazon Fulfillment Technologies & Robotics

   Jun 2025 — Present · Austin, TX, US

Education

• California State University-San Bernardino

  BA, Graphic Design

  1999 — 2014

Skills

• Supply Chain Management
• Process Scheduler
• Operations Management
• Purchasing
• Process Improvement
• Forklift Operation
• Customer Service
• Team Building
• Distribution Center Operations
• Inventory Management
• Inventory Control
• Business Process Improvement
• Leadership
• Maintenance & Repair
• Forklift Operator
• Logistics
• Customer Satisfaction