Jacob Moore

About Jacob Moore

Experienced operations professional possessing a unique blend of technical and managerial skills. With a proven track record of optimizing workflow processes, increasing efficiency, and delivering high-quality customer service, I am dedicated to achieving operational excellence. Well versed in all aspects of sales and operations from overseeing projects to managing teams. As a hands-on leader, I am committed to building strong relationships with clients, vendors, and team members, while delivering exceptional results. Army Veteran, Father of 3, and Husband.

Experience

1. General Manager

   Bassett Services - Cincinnati

   Jun 2023 — Present · Cincinnati, OH, US

   Working side by side with company President to oversee day-to-day operations, establish weekly performance goals and ensure their completion. Recruit, onboard, and train high-performing employees to achieve objectives for sales, profitability, and market share. Maintain project timelines to ensure tasks are accomplished effectively. Develop, implement, and maintain budgetary and resource allocation plans. Delegate responsibilities to the best-qualified employees and achieve success through all policies, procedures, standards, specifications, guidelines, training programs, and cultural values, while resolving conflicts efficiently and to the mutual benefit of all involved.

Education

• Eastern Kentucky University

  Bachelor of Science - BS, Fire Protection Administration, Dean’s List

  2010 — 2014

• University of Louisville

  Master of Business Administration - MBA, With Concentration in Strategic Leadership, Magna Cum Laude

  2021 — 2023