Jacob Springfield

About Jacob Springfield

Hello! I am a creative and solution-oriented hospitality leader with 8 years of client relations and hospitality experience. Recognized for being adaptable, decisive, and proactive, I strive to bring amity and productivity to fast-paced work environments. I am also a dedicated problem-solver with proven experience in project management and driving change through advancing shared company goals. Some areas of expertise and experience include customer service, graphic design, hospitality management, data organization, and sales. I look forward to connecting with you!

Experience

1. Conference Services Manager

   Biltmore

   Jul 2025 — Present · Asheville, NC, US

   In my role of Conference Services Manager, I am responsible for curating exceptional experiences for a broad, high-end client base. I partner with teams across 20+ venues at Biltmore Estate to build bespoke events ranging from intimate corporate retreats to large galas. I have been recognized in this role for my attention to detail, team building, and commitment to exceptional hospitality.

Education

• The University of North Carolina at Chapel Hill

  Bachelor’s Degree, Graphic Design

  2012 — 2016

Skills

• Interpersonal Skills
• Opera
• Performing Arts
• Social Networking
• Premiere Pro
• Customer Service
• Social Media
• Photoshop
• Musical Theatre
• Graphic Arts
• Powerpoint
• Microsoft Office
• Creative Writing
• Travel
• Leadership
• Photography
• Bootstrap
• Event Planning
• Telecommunications
• Indesign
• Telephone Reception
• Graphic Design
• Vocal Coaching
• Komodo Edit
• Receptionist Duties
• Editing
• Facebook
• Illustrator
• Vocal Music
• Microsoft Word
• Blogging
• Research