Jacob Kimball
Repair Technician
- Role
- Repair Technician i at Hyve Solutions
- Location
- Memphis, TN, US
- LinkedIn followers
- 500 followers
About Jacob Kimball
I’m an IT Support Technician with hands-on experience troubleshooting hardware and…
Experience
Repair Technician i
Jun 2025 — Present · Olive Branch, MS, US
Diagnose and repair enterprise servers using Linux-based commands, hardware inspection, and part replacement-Log troubleshooting steps and results in Jira and standardized templates, ensuring clear documentation-Resolve VLAN/IP address conflicts by developing a repeatable reset procedure, reducing resolution timeTrained and mentored a new technician through structured shadowing and guided practice-Manage an inventory project of servers, filtering failures in Excel, and coordinating relocation of ~350 servers weekly, with ~45% later passing inspection-Collaborate with assembly teams, material handlers, and repair techs to streamline workflows.
Education
Texas A&M University
Applied Mathematical Sciences , Applied Mathematics
Tech901
Information Technology
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