Jacob Harrison
Cybersecurity Enthusiast | Pentest+ | CySA+ | Sec+| Net+ | A+ | Project+ | ITIL | LPI Linux Essentials |
- Role
- Data Processing Technician at Delaware Hospice, Inc
- Location
- Dover, DE, US
- LinkedIn followers
- 500 followers
Experience
Data Processing Technician
Jun 2022 — Present · Lewes, DE, US
Managed the new Work Order ticketing system WebTMA• Finalized the implementation of the new Work Order ticketing system, WebTMA, and finalized the migration process from the previous ticketing system• Created and managed all the reports inside of WebTMA• Updated and managed all equipment inventory records and Building records in WebTMA• Added and updated user accounts, permissions, and records in WebTMA• Created and upkept the new Work Order Approval System within WebTMA• Reviewed and reduced the yearly contract for WebTMA by removing unnecessary modules and add-ons resulting in a 60% savings, making the new yearly cost
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