Jacob Grindstaff

Experience

1. Information Technology Manager

   Arkansas State University-Beebe

   Jul 2023 — Present · Beebe, AR, US

   Manage a small-sized end-user support team for the college with little to no issuesacross the campus. This includes but is not limited to delegation of tasks, time sheetmanagement, time and scheduling management for the employees, overall employeecare, and double-checking work as needed for each employee. This also includesfollowing up with employees for yearly evaluations, as well as making sure they get thetraining they need to move on to greater things.* Assist with implementing large scale hardware and software projects across the entireArkansas State University Beebe Campus and other sister campuses.Vendor connection management, including but not limited to working with CDWG, Dell,and Lenovo, as well as numerous small vendors in Arkansas.* Finalized large scale contract with Lenovo Group Limited to provide computeroverhauls for the Arkansas State University Beebe and Sister campuses to save on costsand to deliver more efficient solutions to the collegiate system.* Implementation of the ASUB “Esports Club/Program”, as well as manage the programand make sure that it gets to a solid, steady foundation for future Esports Teams andEvents.* Regular Discussion to Authority figures in charge of college to make sure things run as smoothly as possible (primarily the Vice Chancellor of Information Technology Services)

Education

• Arkansas State University

  Bachelor's degree, Strategic Business Communications

• Arkansas State University Beebe

  Computer Systems and Networking Technology - AAS, Computer Systems and Networking Technology

  2014 — 2017