Jacob Colby
Customer Care/ Operations Leader
- Role
- Principal Technical Account Manager at NiCE
- Location
- Minneapolis, MN, US
- LinkedIn followers
- 500 followers
Information TechnologyView LinkedIn profile
About Jacob Colby
Innovative, passionate, forward-thinking professional with a proven track record of achievement and demonstrated success delivering the highest standards of excellence across various areas including: customer service, business operations, program/ project management and logistics.
Experience
Principal Technical Account Manager
Feb 2022 — Present · US
Education
Saint Mary's University of Minnesota
Bachelor of Arts (BA)
1991 — 1995
Skills
- Wan
- Managed Services
- Unified Communications
- Long Distance
- Salesforce.com
- Pri
- Account Management
- Provisioning
- Direct Sales
- Wireless
- Co-Location
- Enterprise Software
- Sip
- Internet Services
- Hosted Services
- Mpls
- Solution Selling
- Telephony
- Telecommunications
- Voip
- Data Center
- Dsl
- Call Centers
- Ip
- Call Center
- Network Design
- Sip Trunking
- Customer Satisfaction
- Ethernet
- T1
- Customer Retention
- Lan-Wan
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