Jacob Cohen
Live Chat & Email Sales Operations Manager @B&H Photo Video
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WORK HISTORY
Live Chat & Email Sales Operations Manager @B&H Photo Video
New York, NY, US
Day to day operations of the live chat and email sales department. Making sure there is enough staffing to handle the volume of customers. Assisting in setup of new users and assisting existing users with any issues that may arise, such as remote access and tools they require to do the job. Providing reports for management on Time and attendance, employee performance.
EDUCATION
Barnet College
Assocaites, Business & Adminstration
Hasmonean High School
High school Dipolma
Computer Training.com
MCP, MCSA, Microsoft Server & Networking
SKILLS
ABOUT JACOB COHEN
Specialties: Home Networking, System Upgrades, Internet Marketing, Social Media Marketing and Management, Salesforce, Data analytics.
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