Jacob Civitts

About Jacob Civitts

The best strategy to move an organization forward is to keep a focus on the future. While I certainly appreciate and believe in leveraging what has worked in the past, I also know the importance of looking at what we can do better. As a result, I have spent the last 15+ years of my career bringing organizations to the next level. I am a transformative executive who is highly skilled at leading operations, mentoring versatile teams, and introducing process improvements, innovative business models, and technology solutions that position companies for strategic growth. I also offer a proven ability to navigate economic, legislative, market, and client changes while also maintaining our commitment to operational excellence. As a leader, I cultivate workplace cultures that engage and empower team members. No matter where an employee is performing when I come onboard, I can help them improve. Our strongest leaders will continue to be strong, but struggling team members thrive under my coaching and guidance. I want to keep people working and delivering results, and my leadership approach starts with the goal of retention and satisfaction. From managing projects and designing financial guidelines to launching new partnerships and building SOPs, I have my finger on the pulse of what’s happening operationally. I also know what steps to take to ensure that we’re still growing six months, two years, and ten years from now.

Experience

1. Assistant General Manager Operations

   PACCAR Financial Corp.

   Feb 2025 — Present · Bellevue, WA, US

   Helping PACCAR Financial maximize profitability of a $6B+ portfolio of loans and leases through administrative efforts (cash collections, applications, etc.), insurance, collections / foreclosure / bankruptcy and deficiency management as well as used asset remarketing. My role also has full responsibilities for the PACCAR Finance companies in Mexico and Australia.

Education

• Emmaus High School

  Diploma

  1990 — 1994

• UW Foster School of Business

  MBA, Operations

  2002 — 2004

• Lehigh University

  Engineer’s Degree, Industrial Engineering

  1994 — 1998

• University of Washington

  MSE, Program in Engineering and Manufacturing Management

  2002 — 2004