Jacob Carlson
SaaS Implementation & Customer Success Leader | 50+ Enterprise Launches | Driving Adoption & Retention | NPS 80
- Role
- Senior Transition Specialist Representative at Paycom
- Location
- Milwaukee, WI, US
- LinkedIn followers
- 500 followers
About Jacob Carlson
SaaS Implementation & Customer Success leader with 50+ complex account launches and $2M+ in delivered accounts, including global HCM/payroll clients. • Expert in driving adoption through strategic onboarding, risk mitigation, and communication across stakeholder groups • Passionate about improving workflows and product outcomes, consistently delivering NPS 80+ • Skilled at managing cross-functional teams, leading trainings, and scaling internal knowledge programs My mission is to turn complex implementations into smooth, scalable success stories—fueled by strategy, empathy, and measurable results.
Experience
Senior Transition Specialist Representative
Sep 2024 — Present
Education
Whitefish Bay High School
High School Diploma
2009 — 2013
University of Wisconsin-La Crosse
Bachelor of Science - BS, Business Administration and Management, General
2013 — 2017
Skills
- Critical Thinking
- Microsoft Office
- Entrepreneurship
- Leadership
- Teamwork
- Microsoft Excel
- Communication
- Marketing
- Collaborative Problem Solving
- Powerpoint
- Microsoft Access
- Management
- Easily Adaptable
- Public Speaking
- Qualtrics
- Microsoft Word
- Cross-Functional Team Leadership
Find verified contacts for anyone on LinkedIn
Unifers gives sales teams verified emails and direct dials, enriched profiles, and outreach that lands in the inbox.
Free plan included · No credit card required
This profile is compiled from publicly available professional sources. Unifers is not affiliated with or endorsed by LinkedIn. Request removal of this profile.