Jacob Bolzman
Business Systems Analyst 2 @Enlyte
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WORK HISTORY
Business Systems Analyst 2 @Enlyte
EDUCATION
Saginaw Valley State University
N/A, Electrical Engineering
Central Michigan University
Business Administration and Management, General
Valley Lutheran High School
High School Diploma, General Studies
SKILLS
ABOUT JACOB BOLZMAN
With a strong background in business analysis and process improvement within the insurance industry, I specialize in optimizing workflows and bridging the gap between business operations and IT. My expertise includes: Process Improvement & Optimization – Analyzing software workflows and operational processes to identify inefficiencies, reduce costs, and enhance productivity through data-driven solutions. IT Collaboration & User Story Development – Translating business needs into clear, actionable user stories that drive impactful technology solutions. Testing & Quality Assurance – Conducting thorough testing in development environments and leading User Acceptance Testing (UAT) in pre-production to ensure smooth implementations. Training & Change Management – Creating engaging training materials and update videos to help teams seamlessly adapt to technology changes.What Sets Me Apart? 4+ years of experience in the insurance industry, working directly with frontline teams to understand challenges and drive meaningful improvements. A strong ability to communicate between business and IT, ensuring tech solutions align with real-world operational needs. Hands-on experience in end-to-end process improvement, from ideation to implementation, including testing and training.If you’re looking for a results-driven professional who can enhance efficiency, improve collaboration, and support seamless tech transitions, let’s connect!
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