Jaclyn Ziccardi
Operations & Strategy | AI Enablement
- Role
- Senior Director, Strategy and Operations at Salesforce
- Location
- San Francisco, CA, US
- LinkedIn followers
- 500 followers
About Jaclyn Ziccardi
Fallen librarian helping teams solve business challenges by building scalable programs across people, process, and product. Library science is alive and well.
Experience
Senior Director, Strategy and Operations
Aug 2025 — Present
Strategy and operations / Chief of Staff for the Trailhead & Trailblazer Ecosystem Org- the team responsible for building free and fun learning experiences that help anyone master AI and Salesforce! trailhead.salesforce.com/
Education
Simmons University
Workshop, Taxonomies & Controlled Vocabularies
2011
San Francisco State University
Information Design I & II
University of California, Santa Cruz
BA, Literature
Pratt Institute
Pratt Institute, Museum Libraries Certificate
Pratt Institute
MS, Library and Information Science
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