Jaclynn Cobbs
Client Support Specialist @Ticketmaster
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WORK HISTORY
Client Support Specialist @Ticketmaster
San Francisco, CA, US
This position delivers services to support the client’s day-to-day needs related to the use of ticketing systems and products. The CSS will be responsible for maintaining agreed upon service levels. They will follow-up as needed with national teams to ensure we are providing timely problem resolution. Responsibilities will also include training, sharing of best practices, and general operational support including installs and upgrades.
EDUCATION
Mihaylo College of Business and Economics at Cal State Fullerton
Bachelor of Business Administration (B.B.A.)
Mihaylo College of Business and Economics at Cal State Fullerton
Bachelor of Business Administration (B.B.A.)
SKILLS
ABOUT JACLYNN COBBS
Graduated with a B.A. in Business Administration from California State University, Fullerton. I studied both Marketing and Human Resource Management because my true passion of Ticket Operations wasn’t offered as a major. I currently work as a Client Support Specialist for Ticketmaster, and I can honestly say, “I’m living the dream!”
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