Jaclyn McCarthy
Manager | Holistic Wellness Coach | Licensed Aesthetician
- Role
- Operations Manager at SEPHORA
- Location
- Boston, MA, US
- LinkedIn followers
- 500 followers
About Jaclyn McCarthy
Passionate manager with over 12 years experience in the cosmetic\'s industry with a passion for holistic wellness and clean beauty.
Experience
Operations Manager
Apr 2022 — Present
Manage day to day operations by executing operational initiatives and ensuring profitability and efficiency for the store. •Review key metrics to develop strategies to successfully hit sales objectives and build behaviors to best support and achieve goals. •Role model exceptional client service, while gracefully navigating difficult client and employee situations. •Other duties include employee scheduling, managing client appointments, forecasting sales goals, performance reviews, daily coaching, and difficult conversations. •Responsible for inventory accuracy, merchandising updates, and shipment procedures are completed timely and efficiently. •Planning weeks to months in advance for new product roll outs, monthly store sets, twice yearly retrofits, price changes, and installations.
Education
Institute for Integrative Nutrition
Health and Wellness, General
2021
Catherine Hinds Institute of Esthetics
600 Hour Esthetics License
Skills
- Spa
- Merchandising
- Skin Care
- Retail
- Skin Care Products
- Retail Sales
- Makeovers
- Cosmetics
- Customer Service
- Store Management
- Aesthetics
- Makeup Artistry
- Beauty Industry
- Waxing
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