Jaclyn Boos
- Role
- COO Partner at Diversifi Capital Inc
- Location
- Livermore, CA, US
- LinkedIn followers
- 500 followers
About Jaclyn Boos
I\'m a \"get shit done while having fun\" leader and doer. I have a consistent track record…
Experience
COO Partner
Jun 2021 — Present
Rebuilt Client Onboarding process for scale & efficiency, shortening time-to-onboard from 44.5 days to 7 days (84.3% decrease), and reducing the number of internal steps from 89 to 16 (82% decrease)- Built & launched a company-wide internal team site and standards for training in documentation to reduce our reliance on legacy knowledge, standardize approaches, and foster a culture of accountability & ownership for business units/processes- Led the leadership team to establish company-wide core values and our first-ever employee survey- Created Role-specific leveling & launched a Career Framework methodology to support employee development, standardize pay & promotions, and streamline recruiting efforts- Created various net-new business processes through the use of Asana, Zapier, Slack, and Google Workspace with a focus on data, scale, and consistency.
Education
Pontificia Universidad Católica de Chile
Bachelor of Arts (B.A.), Spanish Language and Literature
2012 — 2012
UC Irvine
Bachelor of Arts (B.A.), Spanish and Global Cultures
2009 — 2013
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