Jaclyn Marcucci
Vice President, Strategy & Business Services - Global Technology at J.P. Morgan Chase & Co.
- Role
- Vice President, Strategy & Business Services - Global Technology at JPMorganChase
- Location
- New York, NY, US
- LinkedIn followers
- 500 followers
Experience
Vice President, Strategy & Business Services - Global Technology
Sep 2022 — Present · New York, NY, US
Designed and led the end-to-end Monthly Business Review (MBR) process for Compute, Network, & Storage global lead, partnering with product owners to identify roadmap-aligned metrics and synthesize executive-level insights on organizational health; built the MBR framework from scratch using SharePoint and Tableau, creating best-in-class visualizations and briefing materials for senior tech infrastructure leadership· Collaborated with finance partners and product leads to develop the 2026 financial planning narrative, integrating YoY financials, headcount data, and tower-specific accomplishments to create a comprehensive HC walk that highlighted operational efficiencies and cost savings; deliverable was leveraged by senior leadership as a key input during strategic financial planning discussions.· Designed, launched, and led the stay interview process targeting high performing talent across the portfolio, enabling data-driven employee engagement strategies throughout 2024; insights from the first year informed targeted initiatives that contributed to increase in employees’ sense of belonging and an increase in perceived growth opportunities from 2023 to 2024· Lead working group to design a comprehensive skills modernization journey focused on either upskilling our current talent or ensuring our hiring strategy is attracting the proper skills to successfully support the future portfolio’s 2-3 year roadmap
Education
Binghamton University School of Management
Bachelor of Science (B.S.), Management Information Systems & Marketing
2010 — 2014
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