Jaclyn Hill

Passionate about continuous improvement, customer experience, and improving the healthcare ecosystem.

Role
General Manager at Alegeus
Location
Orlando, FL, US
LinkedIn followers
500 followers
General Business & ManagementView LinkedIn profile

Experience

  1. General Manager

    Alegeus

    Jan 2026 — Present

Education

  • UCF College of Business

    BS Management: Human Resources

    2000 — 2003

Skills

  • Leadership Development
  • Customer Retention
  • Troubleshooting
  • Customer Service
  • Program Management
  • Leadership
  • Contact Center Management
  • Hiring
  • Performance Management
  • Crm
  • Itil
  • Broadband
  • Telecommunications
  • Voip
  • Avaya
  • Bpo
  • Call Center
  • Recruiting
  • Telephony
  • Ivr
  • Call Centers
  • Team Leadership
  • Employee Engagement
  • Workforce Management
  • Vendor Management
  • Customer Experience
  • Outsourcing
  • Management
  • Team Building
  • Service Delivery
  • Process Improvement
  • Customer Satisfaction
  • Training
  • Call Center Development
  • Employee Relations
  • Coaching
  • Operations Management
  • Contact Centers
  • Cross-Functional Team Leadership

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Jaclyn Hill — General Manager at Alegeus in Orlando, FL, US | Unifers