Jack Zoller

Experience

1. Enterprise Account Executive

   SHI International Corp.

   Jun 2022 — Present · Detroit, MI, US

   My job is to build relationships with clients and be a trusted advisor for their IT initiatives, business transformation focuses, and financial goals. Building these relationships allows me to understand their business, personal, and IT goals. With this understanding, I align SHI resources that support key publishers such as Microsoft, Google, Cisco, Dell, HPE, Palo Alto etc, to advise clients on best practices and solutions to achieve said goals, while taking a technology agnostic approach to ensure that clients are selecting the best solution to meet their needs. From there, I coordinate POCs and, manage contract negotiations, implementations, support, and renewals, ensuring a personal client experience. I am also focused on advising on services that SHI & external partners provide, to augment and best support client\'s initiatives. • Key Account Management: Manage a $8.6M book of 8 key enterprise accounts while actively pursuing new business amongst prospect accounts, selling IT products, solutions and services.• Client Relationship Building: Leverage product knowledge and personable demeanor to deliver engaging presentations to C-suite stakeholders, articulate value propositions, and closed sales.• Cross-Functional Collaboration: Collaborated with cross-functional stakeholders to strategize impactful business development initiatives, executed targeted outreach plans, providing value-added benefits to drive client satisfaction, facilitate upsells, and secure renewals.• Market Research: Conduct market research to outline the trends and forces shaping the territory and industry, identify and seize new business development opportunities.• Process Improvement: Introduce process improvement ideas and opportunities for clients based on an intimate understanding of client initiatives and business challenges.

Education

• Indiana University Bloomington

  Bachelor of Arts (B.A.), Communications

  2012 — 2016

Skills

• Microsoft Office
• Customer Service
• Microsoft Excel
• Management
• Microsoft Word
• Powerpoint
• Public Speaking
• Leadership
• Fundraising
• Training
• Employee Training