Jacky Pey
Client Relationship & Operations Officer @Rvs Solicitors
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WORK HISTORY
Client Relationship & Operations Officer @Rvs Solicitors
London, GB
Continuing to ensure exceptional customer care through monitoring communications - and supporting business development through improved processes. Same customer passion, new sector!
EDUCATION
Avado
Digital Marketer Skills Bootcamp, Marketing/Marketing Management, General
SKILLS
ABOUT JACKY PEY
A passionate communicator, I work with businesses to design better processes so customer service is faster, clearer, and more human. A Sales Manager with over 15 years experience running global renewals, from small companies to multinational oil and gas corporations - across all industries and academia. I have an open and honest approach with customers, which has earned me a high degree of success with both customer loyalty and retention throughout my career.Key Skills* Extensive experience building strong relationships with customers, partners and internal teams* Developing clearly defined work processes (CRM/Salesforce)* Process improvement and implementation* SAAS Conversion specialistMy continued goal is to add value to the role and organisation that I am working for. I live in Berkshire, am married with 2 grown up children and my hobbies include the gym, which keeps my energy levels high and book clubs which provide some well needed escapism!
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