Jacky Pai

About Jacky Pai

SUMMARY ~ Seasoned professional in the electronics industry with extensive…

Experience

1. Senior Technical Program Manager

   Microsoft

   May 2018 — Present · Redmond, WA, US

   Xbox Hardware Prove-of-Concept phase prototyping lead TPM, drove the progress with Sourcing on RFx submission to potential suppliers, SOW contracting, Dev cost negotiation, Product definition with ID/PdM to form the requirements for the 2nd Party to design and execute, led the collaboration and delivered in 5 weeks as a record time.• Accessory-Controller Special Edition/Limited Edition TPM, simultaneously drove and managed various programs to achieve GTM requirements respectively.• Lead TPM for driving Cost-Reduction initiatives, mitigation of the Continuous-of-Supply risks for the In-Production products and Sustaining, Host MCRB Forum for the review and drive the progress to Identify/Assess/Validate and Implement the changes to achieve target ROI and improvement on efficiency.• Lead TPM for Console refresh with updated key components such as SOC, Memory, Thermal. Integrated tech upgrade program for advancing performance and achieving higher profit.• Xbox Next-Gen Consoles / Controller Hardware Development Program Management. Collaboration with internal/external teams on planning/scheduling/execution of each phase of the development EV/DV build activities, implement product design and changes for validation and achieved the goal of the program.• Tier 1 supplier CM management on BUILDs planning, forecast, material, readiness, CTB, delivery of PCBA SMT and Box builds, via Build Instructions, OnePDM ECO/Deviation releases, host collaboration calls. Drive and optimize CM capabilities.• 3rd party Suppliers management for materials, custom parts, consign parts, revision controls, forecast and Purchase Orders; to fulfill the demand and requirements for the build.

Education

• National Central University

  Bachelor's degree, Management Information Systems, General

  1991 — 1995

Skills

• Project Management
• Six Sigma
• Consumer Electronics
• Product Specification
• Laptops
• Production Planning
• Product Introduction
• Product Development
• Bill of Materials
• First Article Inspection
• Customer Satisfaction
• Supply Chain Management
• Cross-Functional Team Leadership
• Technical Support
• Requirement Specifications
• Service Management
• Systems Engineering
• Product Management
• Customer Support
• Configuration Management
• Operations Management