Jacky C.

Experience

1. People Operations Manager

   Airdev

   May 2021 — Present

   Managed HR operations for a diverse team of 25+ employees and 130+ contractors, overseeing all aspects from recruitment and onboarding to employee relations and offboarding processes.* In close collaboration with senior management, implemented a data-driven performance management system that effectively aligned individual goals with overarching company objectives, fostering a culture of accountability and growth.* Led the strategic restructuring of our Application Tracking System (ATS), integrating cutting-edge AI and automation tools. This initiative dramatically streamlined the selection process, cutting administrative tasks by 55% and significantly enhancing efficiency.* Worked hand-in-hand with cross-functional teams to develop, evaluate, and revise People Operations policies and procedures, ensuring they support our dynamic business needs and foster a positive work environment.* Single-handedly orchestrated an international company retreat in Mexico City for our 25 employees, creating a memorable bonding experience that strengthened team cohesion and morale.* Spearheaded various employee engagement initiatives, such as “Fun Fact Friday” and the organization of virtual events, maintaining strong team connectivity and a vibrant culture in a remote work setting.

Education

• University of Maine at Presque Isle

  Bachelor of Business Administration - BBA, Management & Leadership - Minor: Accounting & Psychology

  2024