Jack Joy
Web Services Tech Specialist | Cybersecurity/A.I. Solutions Architect | Cyber Security Professional | Public Speaker | CompTIA Sec+
- Role
- Customer Relations Specialist at White Oak Cottage
- Location
- Tampa, FL, US
- LinkedIn followers
- 500 followers
About Jack Joy
Dedicated and resourceful professional with a strong foundation in cybersecurity, systems…
Experience
Customer Relations Specialist
Sep 2024 — Present · Lithia, FL, US
Safeguard customer payment data while ensuring strict compliance with security and privacy transaction standards.• Monitor systems for anomalies, quickly respond to incidents, and maintain a safe operational environment.• Document service or security issues accurately and escalate when necessary for improvement and resolution.• Collaborate with team members using root cause analysis to resolve technical and service challenges.
Education
Flatiron School
Cybersecurity Bootcamp
University of Mississippi
Behavioral Sciences
2008 — 2010
Palomar College
Associate Degrees
2004 — 2008
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