Jackson Viccora
Director of Product | William & Mary | Building products that help workers and learners invest in themselves and drive meaningful growth
- Role
- Director of Products at Vantage Point Consulting, Inc
- Location
- Chicago, IL, US
- LinkedIn followers
- 500 followers
About Jackson Viccora
I help my team transform unshaped ideas into concrete entities - regardless of the product or medium. My experiences tackling career and workforce development problems blend a product and data analysis background with human-centric design to enhance equity and access to opportunity for all.
Experience
Director of Products
Nov 2023 — Present · Chicago, IL, US
Director of Product- Leading product sales strategy and operations for an organization-wide suite of career, education, and workforce software products built to empower learners and workers to thrive along their distinct pathway.The Mentor Method – Product Owner- Facilitating the Product team for The Mentor Method, a platform for organizations of all sizes to structure, scale, and sustain their mentorship programs in order to make meaningful connections available to everyone. Setting strategic direction and intent (both in the near-term and long-term roadmap) while simultaneously leading sales, go-to-market, and customer experience efforts. Achieved an average mentor-mentee relationship satisfaction score of 4.86/5 across all client partnerships.Government Agency Mentorship Program – Project Lead & Technical LiaisonFlagship mentorship initiative supporting 250 participants within a large federal agency- Directed the end-to-end execution of a high-visibility mentorship program, overseeing all phases from application intake and participant matching to relationship development and program closure.Global University Organizational Assessment & Transformation – Senior Business AnalystOrganizational transformation initiative for a 125-person academic department to enhance efficiency, effectiveness, and agility- Led a comprehensive current state assessment to inform the future-state design of a global university department, aligning operations with strategic goals for learner-centric delivery- Synthesized data to deliver a 360-degree analysis of organizational performanceLegacy Government System Modernization via Salesforce – Product ManagerPlatform redevelopment initiative transitioning a legacy system to a modern, low-code Salesforce environment- Led the end-to-end product management of a government system modernization effort, migrating legacy functionality into a scalable Salesforce platform using reusable low-code components.
Education
William & Mary
Bachelor’s Degree, Public Policy, Management and Organizational Leadership
2013 — 2017
Skills
- Microsoft Word
- Microsoft Powerpoint
- Leadership
- Data Analysis
- Teamwork
- Qualtrics
- Microsoft Excel
- Social Media
- Spss
- Public Speaking
- Research
- Microsoft Office
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