Jackson Shiflett
IT Intern at Threat Tec | Cyber Policy and Ethics Major with a Cybersecurity Operations Minor at the University of South Carolina
- Role
- IT Intern at Threat Tec, LLC
- Location
- Washington, DC, US
- LinkedIn followers
- 500 followers
Experience
IT Intern
May 2025 — Present · Hampton Roads, VA, US
Designed and deployed an intelligent voice assistant capable of handling incoming sales and support calls, providing information about the company, redirecting queries, and filtering out spam calls—streamlining communication and saving valuable time.Developed and implemented a powerful chatbot that can answer FAQs for potential customers and clients, assist current employees with internal queries and resources, automate support IT support tickets and routes them to the appropriate teams, and generates sales leads.
Education
Tabb High School
High School Diploma
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