Jackson Roberts
Experienced, Determined, Committed
- Role
- Project Manager, Regional Operations at Northwell Health
- Location
- New York, NY, US
- LinkedIn followers
- 500 followers
About Jackson Roberts
Experienced Project Manager with a demonstrated history of working in the hospital & health care industry. Skilled in Nonprofit Organizations, Microsoft Word, Sales, Event Management, and Market Research. Strong accounting professional with a Bachelor of Science focused in Business Administration; Business Management from Saint Joseph’s University. Typing speed above average at 55 words per minute. Self motivated forward thinking professional with an attention to detail.
Experience
Project Manager, Regional Operations
Feb 2022 — Present · New York, NY, US
Improved patient experience outcomes by: Press Ganey Reporting: Identifying low performing care centers through the creation of regional ambulatory reports and then creating process improvement plans to keep them accountable. Digital Product Growth: Activated over 100 providers to the online scheduling platform.(Not including the 50+ that I onboarded onto ZocDoc as an outside vendor) Customer Service: Led the roll-out of customer service training for front line & clinical staff members across Manhattan, Staten Island, and Westchester.(520+ staff members)Project Management: Achieved NAPBC accreditation status for Lenox Hill Hospital\'s breast center as a member of the compliance team.(National Accreditation Program for Breast Centers)Assisted with the rollout of a new Telehealth platform to 160 practices.
Education
Saint Joseph's University
Bachelor of Science, Business Management
2008 — 2012
Hofstra University
Strategic Healthcare Management, Healthcare Administration
Saint Joseph’s University
Bachelor of Science, Business Administration; Business Management
2008 — 2012
Ward Melville High School
BS
2004 — 2008
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