Jackson Huray
Student at Dartmouth College
- Role
- Customer Support Specialist at Rebet, Inc.
- Location
- Atlanta, GA, US
- LinkedIn followers
- 500 followers
Experience
Customer Support Specialist
Jan 2025 — Present · Hanover, NH, US
Improved user satisfaction and retention by successfully addressing a variety of customercomplaints and inquiries• Developed and implemented macro response solutions to streamline ticket resolutionprocesses, enabling efficient handling of multiple customers simultaneously and reducingresponse times• Gained proficiency in AWS suite and specialized software tools, including Seon for frauddetection, Plaid for identity verification, and Finix for payments dashboard management
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