Jack Richards
Business Strategy Executive and Transformational Leader at World Wide Technology | MBA, PMP, Lean Six Sigma
- Role
- Management Consulting Manager at World Wide Technology
- Location
- Raleigh, NC, US
- LinkedIn followers
- 500 followers
About Jack Richards
I help organizations grow by partnering with leaders to define business aspirations…
Experience
Management Consulting Manager
Jan 2022 — Present · Raleigh, NC, US
Led work management transformation for several hundred person department at a large public electrical utility. Developed deep understanding of workflows across teams, standardized disparate processes, and configured SaaS tool (Sitetracker) to support users. Eliminated corporate use of two tools, expanded the user base, and drastically increased transparency to accelerate project delivery velocity and improve delivery quality. • Led the development of an AI-driven compliance solution, reducing associated toil from months to minutes. Guided application development across data scientists, audit and cybersecurity subject matter experts, and other stakeholders. Capabilities highlighted to WWT C-suite and other executives and multinational clients.• Developed IT observability strategy for large convenience store chain to improve customer and user experience. Assessed current state observability maturity, identified key opportunities, and developed strategy to improve MTTR and other key metrics supporting strategic business priorities.• For a global mining company, developed custom application to digitize a complex Excel-based, business-critical financial accounting process. Led a team of 15+ application developers, data engineers, and subject matter experts in an agile development process. Developed application scope, identified key processes, and led concept, prototype, and MVP development. Engaged senior-executive level stakeholders and provided regular status updates for this C-Suite priority initiative. • Developed broadly applicable cloud deployment assessment program covering business outcomes, planning and technical design, cloud operations, and deployment program management.
Education
University of Virginia
B.A.
Dartmouth College - The Tuck School of Business at Dartmouth
MBA
Skills
- Manufacturing
- Strategic Planning
- Analysis
- Valuation
- Business Strategy
- Finance
- Strategy
- Management
- Management Consulting
- Business Planning
- Strategy Development
- Project Management
- Leed
- Energy
- Leadership
- Team Leadership
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