Jack Quarles

Head of Advisory, Services Procurement | SOW Spend Expert | Interim Chief Procurement Officer | Bestselling Author

Role
Head of Advisory, Services Procurement at Brightfield
Location
Brooklyn, NY, US
LinkedIn followers
500 followers

About Jack Quarles

Head of Advisory, Services Procurement at Brightfield, the Gold Standard in extended…

Experience

  1. Head of Advisory, Services Procurement

    Brightfield

    Dec 2018 — Present · New York, NY, US

    Companies engage Brightfield to apply leading AI and Human Intelligence to their workforce data: FTE, non-permanent, and marketplace talent. Our Customer Success Team leverages insights from Talent Data Exchange (TDX) to help clients optimize their approach to hiring, contingent workforce, and services procurement.Direct Services Procurement/SOW offering that currently drives majority of customer acquisition; Advise Fortune 100 clients on strategy and tactics.o Savings of 15%-40% for numerous clients; delivered action plans, supplier scripts, coaching.o Develop best practices; speak at industry conferences o Led clients to realize over $100M in hard savings Oversee relationships and delivery for company’s direct clientso Responsible for 40 Fortune 500 customers; over $5M revenueo Achieved renewals of 95% and expansions of 20% with client baseo Installed system and schedule of communication and value assurance; led client reviewsDoubled client reach and revenue for CS leads in two years (4 clients->10,$600K->$1.4M) o Created CS Playbook defining client objectives, service paths, and company outputso Upgraded use of client tracking and reporting tools: Salesforce, Slack, and Sigmao Designed and built CS platform specific to offering; team and clients use daily Created Product Design for Brightfield’s Talent Data Exchange SaaS offeringo Built framework and scoring system to analyze SOWs on quality, risk, and savings potentialo Analyzed over SOWs; created outputs tailored to client need and impacto Led project applying AI to document analysis for advanced cost categorization

Education

  • Northwestern University - Kellogg School of Management

    MBA, Marketing, Economics

    1997 — 1999

  • Yale University

    BA, History

    1987 — 1991

Skills

  • Finance
  • Strategic Sourcing
  • Team Building
  • Management
  • Saas
  • Supplier Negotiation
  • Executive Management
  • Business Planning
  • Operations Management
  • Negotiation
  • Strategic Planning
  • Sales
  • Consulting
  • Forecasting
  • Contract Management
  • Business Analysis
  • Strategy
  • Entrepreneurship
  • Leadership
  • Business Strategy
  • Vendor Management
  • Coaching
  • Small Business
  • Outsourcing
  • Business Development
  • Sourcing
  • Procurement
  • Marketing Strategy
  • Business Process Improvement
  • Cost Control
  • Strategic Partnerships
  • Process Improvement
  • Business Process
  • Contract Negotiation
  • Start-Ups
  • Training
  • New Business Development
  • Management Consulting
  • Change Management
  • Marketing

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Jack Quarles — Head of Advisory, Services Procurement at Brightfield in Brooklyn, NY, US | Unifers