Jacklyn Pen
Head of Clinician Performance @Arena Labs
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WORK HISTORY
Head of Clinician Performance @Arena Labs
Lead the strategic development and implementation of initiatives aimed at enhancing end-user experiences, boosting engagement and satisfaction levels across coaching programs.Manage the entire lifecycle of the coaching team from talent acquisition and onboarding to ongoing development and performance evaluation, focusing on delivering superior end-user outcomes.Oversee and continuously refine operations, processes, and workflows, enhancing key performance indicators to maximize value and outcomes for both end users and customers.Arena Labs is at the forefront of High Performance Medicine® and is the creator of Arena Strive, the first global coaching platform designed for healthcare professionals. This platform integrates data-driven strategies and expert guidance to enhance the training and resilience of clinicians in high-stress medical environments.
EDUCATION
Elon University
Bachelor of Science (BS), Exercise Science
SKILLS
ABOUT JACKLYN PEN
I enjoy building the systems, processes, and teams that help organizations deliver great…
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