Jack Alexander

About Jack Alexander

Plan, coordinate, and design all operational activities of the IT Department and provide…

Experience

1. Director of Information Technology

   Radio Engineering Industries

   Feb 2020 — Present

   Plan, coordinate, and design all operational activities of the IT Department and provide direction and support for IT solutions that enhance mission-critical business operations. Primary areas of focus are security, networking, telecom, servers, desktops, and storage. Additional areas include monitoring tools, metrics, reporting, and external client services where needed. Fully responsible for developing and executing and approved infrastructure strategy, managing the resources and implementing high availability and resiliency throughout all REI systems. Essential Functions and Responsibilities: • Working directly with the CFO and Owners to implement technical operations strategies that advance the short- and long-term goals of the company. • Develop, implement, and maintain policies, procedures and training plans for network resource administration, appropriate use, disaster recovery, and business continuity. • Negotiate with vendors, outsourcers, and contractor to secure products and services. • Create, manage, and maintain budget requirements and projections for entire IT department including recommendations/approvals of all IT purchases for capital assets as well as consumables. • Provide advisory services and pre-sales consulting to assist the sales team in selling, deploying, and providing third tier support for REI products and services. • Manage all IT staffing, including recruitment, supervision, scheduling, training and development, employee evaluations and disciplinary actions.

Education

• Vatterott College Omaha

  Associate's Degree, Computer Systems Networking and Telecommunications

  1998 — 2000

Skills

• Active Directory
• Operating Systems
• Networking
• Telecommunications
• Business Analysis
• Employee Relations
• Cisco Technologies
• IT Management
• IT Operations
• Information Technology
• Sharepoint
• Virtualization
• Vendor Management
• Customer Service
• Wan
• Customer Experience
• Vpn
• Voip
• Windows
• Team Leadership
• Troubleshooting
• Sales
• Leadership
• Supply Chain
• Lan-Wan
• Project Management
• System Administration
• Security
• Management
• Itil
• Disaster Recovery
• Six Sigma
• Continuous Improvement
• Software Documentation
• Business Intelligence
• IT Service Management
• Team Building
• Integration
• Process Improvement
• Data Center