Jackie Quintana Baum
Senior Manager, Solutions Engineering @Sprout Social, Inc.
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WORK HISTORY
Senior Manager, Solutions Engineering @Sprout Social, Inc.
Chicago, IL, US
Cross-functional leader owning customer value, technical strategy, and demo enablement across Sales, Solutions Engineering, and Customer Success.Responsible for Business Value Services, Solutions Architecture, and Demo Engineering, driving alignment between technical architecture, commercial strategy, and customer outcomes.
EDUCATION
Roosevelt University
Master of Science, Integrated Marketing Communications
Illinois State University
Bachelor of Science, Communication
SKILLS
ABOUT JACKIE QUINTANA BAUM
As a results-driven leader, I bring expertise in software solutions, strategic consultation, and social media strategy. My experience includes digital customer care, coaching public speaking, and developing communication skills, all fueled by a strong commitment to fostering innovation and growth in the organizations that I serve.Currently, I lead a team of talented Solution Engineers at Sprout Social, a market leader known for providing organizations with a comprehensive platform for efficient social media management across various stakeholders and business functions. My team provides consultation and solutions to our Enterprise customers, including specific focuses on the Healthcare and Public Sector verticals.In addition to my professional responsibilities, I proudly serve as co-lead of Cafecito, Sprout\'s Latinx community resource group, celebrating the diverse talent and contributions of Latinos(as) in Tech.A proficient leader and communicator, I earned a Bachelor of Science in Communication and a Master of Science in Integrated Marketing Communications. My passion centers around collaborating with fellow professionals to enact positive change, ignite innovation, and propel growth while championing a diverse and inclusive environment.
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