Jackie Prendergast

Human Resources Director @Westbrook Service Company

Orlando, FL, US
EMAILS
j••••••••@westbrookfl.com
MOBILE NUMBERS
+16•••••••74

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WORK HISTORY

Oct 2012 — Present

Human Resources Director @Westbrook Service Company

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Orlando, FL, US

Human Resource Manager, 10/15 - 10/20Human Resources Administrator, 10/12 – 10/15Westbrook Service Corp -$30M HVAC, Plumbing & Electrical & Construction service organization | Orlando, FLCommercial and Construction Divisions• Partner to Service Managers to identify and address their HR needs and employee relations concerns - Host monthly meetings on various HR Topics including: Employee Relations, Workers Compensation, Performance Evaluations and Recruiting• Build and maintain a valued advisor relationship with leadership, consult on organizational and people strategies • Manage recruiting process to include: screening, interviewing, hiring potential candidates for open positions - Ensure Pre-Employment requirements are met (Drug screen, driving record and physical) • Manage Workers Compensation Program• Payroll & Benefits Administration for 150+ employees in Central Florida• Conduct New Hire Orientation for all new hires• Manage Uniform and Cell Phone programs

EDUCATION

1991 — 1993

Dowling College

Accounting

SKILLS

Human ResourcesTrainingRecruitingOnboardingProcess ImprovementHrisPeoplesoftTeam BuildingAdp PayrollApplicant Tracking SystemsTalent ManagementEmployee RelationsTalent AcquisitionBenefits AdministrationSuccession PlanningHR PoliciesPayrollEmployee BenefitsPerformance ManagementLeadershipPersonnel ManagementSourcingNew Hire OrientationsManagementHiringTaleoBudgetsInterviewsTime ManagementEmployment LawCollege RecruitingAccessJob DescriptionsOrganizational DevelopmentTechnical RecruitingLabor RelationsFmlaCustomer ServiceEmployee EngagementEmployee Training

ABOUT JACKIE PRENDERGAST

Stepping into Westbrook Service Corporation over a decade ago, my journey from Administrator to Director in Human Resources has honed my expertise in employee relations, benefits, and HR strategies that drive organizational success. As a SHRM-CP certified professional, I\'ve become a linchpin in fostering a culture that values growth, collaboration, and operational excellence.At the helm of HR, our initiatives have cultivated robust partnerships with service managers, enhancing workforce morale and efficiency. With a strategic hand in recruiting and training, I\'ve championed processes that ensure alignment with our mission, supporting approximately 150+ technicians. My role as an advisor echoes my commitment to developing cohesive teams and innovative thinking across the commercial and construction divisions.

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