Jacqueline Cerniglia
- Role
- Customer Data, Global Data Analytics at Cigna Healthcare
- Location
- New York, NY, US
- LinkedIn followers
- 500 followers
About Jacqueline Cerniglia
Detail-oriented Data Specialist with an exceptional ability to analyze large datasets…
Experience
Customer Data, Global Data Analytics
Aug 2020 — Present
Perform data analysis on customer contact metadata. Collaborated with business and technical stakeholders to develop use cases for the standardization of health-related metrics being integrated into a new subdomain. Analyzed lineage and created data quality rules. Created business requirements and partnered with technical team to implement the mastering logic for a new attribute. Enhanced business glossary by profiling data, determining business impact and establishing data standards. Perform gap analysis and propose solutions based on business impact. Performed user acceptance testing and identified bugs for the newly implemented IBM Cloud Pak data governance tool. Develop cross-functional data curation process for enterprise data lake. Analyzed and documented customer interactions to create a unique cross-platform identifier. Collaborated with Data Governance Lead to produce a charter for the Customer Policy and Standards Workgroup.
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