Jackie Burja
Senior Executive Assistant to CEO and Chief of Staff @CareFirst BlueCross BlueShield
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WORK HISTORY
Senior Executive Assistant to CEO and Chief of Staff @CareFirst BlueCross BlueShield
Baltimore, MD, US
Complex calendar management, exercising sound judgment in prioritizing commitments, events, appearance requests, and meetings of the CEO and COS’s with internal executives, staff, and external clients• Analyzes and prioritizes correspondence and communications, directing inquiries to appropriate areas, including phone calls, responding to incoming emails, and interfacing with internal and external clients, business partners, and Board Members• Assist the CEO and COS preparation for meetings by securing logistical needs and compiling agendas, presentations, and speech roles by collaborating with the key stakeholders across the enterprise• Function as primary point of contact for internal and external customers of the CEO, COS, and the enterprise at large• Build cross-functional relationships with internal and external key partners • Plan and execute high-level internal and external meetings and special events• Manage CEO’s charitable contributions in Excel • Prepare and track CEO and COS expense reports• Prepare and track vendor invoicing and check requests• Arrange domestic travel for CEO and COS with detailed itineraries and ensure timely reimbursement from trip expenditures• Interview, onboard, and provide training to administrative support staff and two executives of CEO’s executive leadership team• Led recurring meetings to inform executive’s support staff of business updates and ensure support of company-wide initiatives
SKILLS
ABOUT JACKIE BURJA
As a dedicated C-Suite Executive Assistant with a strong background in the healthcare industry, I specialize in supporting high-level executives by keeping their schedules, priorities, and communications streamlined and stress-free. I thrive in dynamic environments where precision, confidentiality, and proactive problem-solving are key.With deep expertise in Microsoft Office tools — including Outlook, Excel, Word, and PowerPoint — I manage complex calendars, coordinate travel, prepare polished presentations, and ensure seamless day-to-day operations. My experience in healthcare has sharpened my ability to handle sensitive information with discretion and navigate fast-paced, mission-critical settings.I’m known for my ability to anticipate needs, juggle competing priorities, and maintain calm under pressure. Whether I’m acting as a gatekeeper, liaison, or strategic partner, I take pride in being the behind-the-scenes force that helps executives stay focused and effective.My goal is simple: to empower leaders to lead by removing friction from their day-to-day. I’m always open to connecting with professionals who value organization, efficiency, and excellence in executive support.
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