Jackie Buczkowski

Operations Support Customer Experience @I. Halper Paper & Supplies, Inc.

Bayonne, NJ, US

Processes POS transactions; including checks, cash, and credit purchases or refunds • Accurately balances cash and credit transactions for deliveries • Plans optimal driving routes to minimize delays and maximize time efficiency • Reconciles cash drawer at the end of each day • Provides outstanding guest service by greeting customers, suggesting menu items, efficiently making sandwiches, slicing meats and cheeses, and completing sales• Maintains cleanliness and organization of deli counter in accordance with food handling standards and store requirements• Manages online delivery apps• Creates catering order invoices, sends to customers, and documents payments• Communicates with customers frequently to keep them informed of any delays or changes with orders• Resolves customer complaints and adjust orders as needed

Western New England University

Bachelor of Science in Business Management, Management

West Chester University of Pennsylvania

Masters of Science, Higher Education Counseling/Student Affairs