Jackie Acker

Customer Success at Docusign

Role
Strategic Customer Success Account Manager at Docusign
Location
Seattle, WA, US
LinkedIn followers
500 followers
Customer/Client ServiceView LinkedIn profile

Experience

  1. Strategic Customer Success Account Manager

    Docusign

    Feb 2024 — Present

    DocuSign® is changing how business gets done by empowering anyone to transact anytime, anywhere, on any device. DocuSign and go to keep life moving forward.As a Customer Success Account Manager I help drive a return on our customers’ investment in DocuSign by supporting adoption motions, targeting areas for growth, and educating on newer capabilities. I partner with Sales Teams to identify growth opportunities, negotiate favorable renewal terms, and provide insights to the business and customers that improve future outcomes.

Education

  • University of Washington

    Bachelors Degree

    2005 — 2009

  • Università degli Studi di Firenze

    Study Abroad Program, Italian Studies

    2008 — 2008

Skills

  • Fundraising
  • Marketing Strategy
  • Advertising Sales
  • Crm
  • Marketing Management
  • Sales
  • Account Management
  • Customer Relationship Management (Crm)
  • Marketing Communications
  • Social Media Marketing
  • Sales Process Development
  • Digital Media
  • Digital Marketing
  • Online Advertising
  • Advertising
  • Television
  • Marketing
  • E-Commerce

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Jackie Acker — Strategic Customer Success Account Manager at Docusign in Seattle, WA, US | Unifers