Jackie Patonai

Business Development Manager @Class Valuation

Responsibilities- Oversee multiple accounts to ensure consistency and quality across all engagements- Lead a dedicated account management team to ensure that quality standards are maintained and adhered to- Strive for the best turn times in all operational areas to maximize efficiency and client satisfaction- Understand the unique needs of each client, working proactively to address them- Communicate clearly and effectively with clients, swiftly resolving any issues or concerns- Regularly follow up with clients to ensure they are satisfied and address any additional needs or concerns- Foster and maintain strong client relationships, ensuring each client feels valued and understood on a personal level.Qualities- A natural people person with the ability to connect and communicate effectively- Strong problem-solving skills with a focus on swift resolution- Exceptional understanding of client needs and the ability to cater services to meet those needs- Dedicated to ensuring client satisfaction and building long-term relationships.