Jackie Mencias

About Jackie Mencias

Project Manager delivering over 12 years of IT project management and business process reengineering to government and commercial clients. Skillset and expertise includes managing Salesforce Implementation including both Service and Sales Cloud, managing integration and data migration projects, strategic planning, requirements analysis, project diagnosis and recovery, and customer relationship management.

Experience

1. Senior Project Manager

   Salesforce

   Nov 2011 — Present

   Seasoned Project Manager overseeing blueprint and implementation projects on the Salesforce platform. Managed multiple software development projects from 300K to over 20M for different clientele. Assist customers in developing a long-term strategic vision, analyze business processes and collect requirements to create a new business model to streamline operations. Clients: The College Board, GSA, SimplexGrinnel, Innovalon, UMUC, Census, Largest IT CompanyKey Accomplishments: • Delivered Cvent Event Management application across 12 different business units within an organization including a new middleware tool, Informatica Cloud, to integrate Cvent event data with Salesforce• Delivered new functionalities for GSA NCSC Call Center tool; quality module to review service cases, intake of delinquent payments, integration with a new ordering COTS system • Delivered new backend business logic tool for GSA ITSN tool to handle scoring, track end-user decisions, and present GSA matching contract vehicles • Performed analysis for the GSA Office of Government-wide Policy (OGP) to analyze 11 applications to make a determination if all or some could be consolidated within a single platform, Salesforce. This analysis was leveraged win the 1.25M RFP• The CPQ proof of concept was a pilot solution demonstrating the use of Simplex Grinnell’s complex pricing rules adjustments and discounts, bundles, and supports multiple business units within the sales organization• Deployed multiple integrations including data feeds from external sources which provided Sales Reps a view existing customers and new customers through a location-based tool to cross-sell, up-sell, or new sale• On-boarded over 4,500 field sales rep across of the United States and including Canada Sales Organization• Requirements deliverable was leveraged as part of Inovalon’s Request for Proposal (RFP) worth 1.1M for professional services, which Acumen Solutions submitted a bid for.

Education

• George Mason University

  BS, Decision Sciences and Management Informaiton System

  1998 — 2002

• George Mason University – Costello College of Business

  BS, Decision Sciences/Management Information System

Skills

• Certified Salesforce.com Admin
• Pmp
• Leadership
• Management
• Ms Project, Orange Belt
• Lss, Yellow Belt