Jackie Luciani
Client Advocate | Operational Leadership | Strategic Execution | Collaboration
- Role
- Law Office Coordinator at McGill Law P.C. L.L.O.
- Location
- Lincoln, NE, US
- LinkedIn followers
- 500 followers
About Jackie Luciani
Known for my tenacity, follow-through, and ability to lead with both empathy and…
Experience
Law Office Coordinator
Oct 2024 — Present · Lincoln, NE, US
Lead daily operations, legal project execution, and team supervision in a client-centered family law firm. Manage cross-functional initiatives, billing systems, and legal support to improve firm-wide efficiency.• Oversee daily operations and support attorneys and staff with case scheduling, trial preparation, and resource planning.• Manage billing systems, including time entry review, client invoicing, and court-appointed billing compliance.• Supervise legal assistants and administrative staff; coordinate workload priorities, team meetings, and check-ins.• Lead firm-wide projects from planning to rollout, including software implementation, workflow upgrades, and staff training.• Partner with leadership on strategic planning, process improvements, and performance metrics (KPI) development.• Provide hands-on legal and administrative support including client coordination, case file updates, and court scheduling.• Troubleshoot technology issues and serve as liaison to IT vendors to ensure continuous system functionality.• Plan internal firm events, team retreats, and engagement activities to support a collaborative culture.• Delivered full-cycle implementation of new legal management software, from vendor research and testing to rollout and staff onboarding.• Mentored a UNL law intern during a firm project partnership and was selected to present at The Foundry celebration for leadership and impact.
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