Jackie Clark
Deputy Operational Delivery Manager @DWF
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WORK HISTORY
Deputy Operational Delivery Manager @DWF
Leeds, GB
Promoted to Deputy Operational Delivery Manager, overseeing the Leeds Motor Volume team. • Focused on ensuring quality and continuity of best practices in operational delivery. • Collaborated with team leaders to drive team progression and enhance operational efficiency.
ABOUT JACKIE CLARK
With seven years’ experience at DWF, I bring a strong understanding of legal service delivery, operational performance and risk oversight, developed through progression from fee-earning and supervisory roles into operational leadership.I work closely with senior stakeholders to support workflow management, service performance and governance, using data and operational insight to inform decision-making and drive continuous improvement. I act as a senior escalation point for delivery and people matters, ensuring service standards and client expectations are maintained.I am committed to building high-performing, resilient teams through clear accountability, structured coaching and a focus on quality, consistency and sustainable delivery.
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